Refund policy

Return & Refund Policy

Thank you for supporting Maz Originals. Please read this policy carefully before making a purchase.

All sales are final

All products are made‑to‑order through our printing partner. For this reason, we do not accept returns, exchanges, or cancellations for reasons such as ordering the wrong size, changing your mind, or buyer’s remorse.

Damaged or misprinted items

If your order arrives damaged or with a printing error, please contact us within 48 hours of delivery at mazoriginals@gmail.com with:

  • your order number

  • clear photos of the item

  • photos of the packaging

We will work with our printing partner to send a free replacement or issue a refund when appropriate.

Lost packages

If your package is lost in transit, contact us at mazoriginals@gmail.com. We will open an investigation with the carrier. We are not responsible for packages lost due to an incorrect address entered at checkout.

Original artworks

Original paintings are not yet available. A separate policy will be added when originals launch.

Contact us

For any questions about your order, email us at mazoriginals@gmail.com